Zamek Królewski w Warszawie - Muzeum. Rezydencja Królów i Rzeczypospolitej is committed to making its website accessible, in accordance with the Act of April 4, 2019 on digital accessibility of websites and mobile applications of public bodies.
The Accessibility Statement applies to the website Press office of the Royal Castle in Warsaw.
This website partially complies with the annex to the Act of 4 April 2019 on digital accessibility of websites and mobile applications of public bodies due to non-compliances and exemptions listed below.
We prepared the statement based on an assessment conducted by Altix for Digital Accessibility. The study results presents audit report.
Wyniki badania przedstawia Raport z audytu.
You can report all digital accessibility issues with this website to Urszula Kubiszyn — via email dostepnosc@zamek-krolewski.pl or by phone 223555523.
Everyone has the right to request the digital accessibility of this website or its elements.
When making such a request, please provide:
We will respond to your request as quickly as possible, no later than within 7 days of receiving it.
If this timeframe is too short for us, we will inform you. In this information, we will provide a new date by which we will correct the reported errors or provide the information in an alternative way. This new date will not be longer than 2 months.
If we are unable to ensure the digital accessibility of the website or content indicated in your request, we will propose an alternative way to access it.
If we refuse to ensure the digital accessibility you requested in response to your request, and you do not agree with this refusal, you have the right to file a complaint.
You also have the right to file a complaint if you disagree with the alternative access method we proposed in response to your request for digital accessibility.
You can file a complaint by post or email:
Zamek Królewski w Warszawie - Muzeum. Rezydencja Królów i Rzeczypospolitej,
Address: Pl. Zamkowy 4, 00-277 Warszawa,
email: dostepnosc@zamek-krolewski.pl,
phone: 223555523.
Helpful information can be found on the government portal gov.pl.
You can also inform the Ombudsman and request intervention in your case.
Description of architectural accessibility
Polish Sign Language Translator is available online at the Ticket Officec and Information Point.